Referral Program Guide
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Referral Program Guide
Last updated: June 29, 2026
Program operator
The LumaQode referral program is operated by LUMAQODE LTD, a company registered in England and Wales with company number 17337407. Our registered office is 128 City Road, London, United Kingdom, EC1V 2NX. The program is an optional promotional feature. It is not employment, agency, partnership, franchise, investment, financial advice, or a promise of income.
1. Scope
This guide explains how referral links, referral codes, referral rewards, store credit, discount credits, disclosure rules, and fraud checks work on LumaQode. It forms part of our Terms of Service, Privacy Policy, Refund Policy, Support Policy, and Application and API Usage Notice.
By creating, sharing, or using a referral link, you agree to follow this guide and all applicable laws, advertising rules, platform rules, and community rules.
2. How the Program Works
- You must have a LumaQode account to create and manage referral activity.
- If the referral program is active, you can generate a referral code or referral link from your account dashboard.
- Your referral link may include a code such as ?ref=YOUR_CODE.
- When a visitor uses a valid referral code, the code may be stored in the visitor session for up to 30 days unless it expires, is cleared, or becomes invalid.
- A referral is credited only when a new eligible user registers with a valid referral code and later completes an eligible paid purchase.
- Referral rewards first appear as pending. Pending rewards are reviewed before they become eligible for store credit, discount credit, or another approved reward method shown in the account area.
3. Reward Rates
The referral reward percentage or amount is shown in your referral dashboard or in the current referral settings. Reward rates, eligible products, eligible services, and program rules may change from time to time.
Unless a written offer says otherwise, referral rewards are calculated from the eligible order amount recorded in our system. Discounts, refunds, chargebacks, failed payments, test orders, free orders, duplicate orders, manually adjusted amounts, taxes, gateway fees, or non-eligible services may reduce or remove eligibility.
4. Reward Status
- Pending: the order or referral is waiting for review, payment confirmation, refund window review, anti-fraud checks, or administrative approval.
- Approved: the referral reward has been approved in our system and can count toward eligible store credit, discount credit, or another approved reward method.
- Reversed: the referral reward is removed because the order was refunded, cancelled, charged back, fraudulent, duplicated, self-referred, or otherwise ineligible.
Your available referral credit balance is based on approved rewards minus rewards already used, reversed, or still pending review.
5. Store Credit and Discount Credits
Approved referral rewards may be issued as store credit, discount credits, or another reward method shown in your account area. The referral program does not create a bank account, stored-value financial account, investment product, or third-party settlement service.
- Store credit and discount credits may be used only for eligible purchases from LumaQode unless a written offer says otherwise.
- Minimum amounts, eligible products, expiry dates, and usage limits may be shown in your dashboard or current referral settings.
- We may hold, review, reduce, or reject a reward if there is suspected fraud, abuse, refund risk, chargeback risk, account mismatch, or a policy violation.
- Taxes, reporting obligations, platform rules, and local legal requirements are your responsibility unless the law says otherwise.
6. Required Advertising Disclosure
If you share a referral link in a post, video, review, tutorial, email, paid advertisement, social media profile, website, forum, community, or private message, you must clearly disclose that you may earn a referral reward if someone buys through your link.
The disclosure must be clear, prominent, easy to understand, and close to the referral link or recommendation. Do not hide it at the end of a long page, inside unclear hashtags, behind a separate link, or in a place users are unlikely to see before clicking.
Examples of clear wording include:
- Ad: I may earn a referral reward if you buy through this link.
- Referral link: I may receive a reward from LumaQode if you purchase after using my link.
- Affiliate disclosure: This link may earn me a referral reward at no extra cost to you.
Your reviews, tutorials, claims, screenshots, income statements, and recommendations must be honest and not misleading. Do not claim that a product has features, results, discounts, guarantees, installation support, or rewards that we have not clearly offered.
7. Allowed Promotion
You may promote your referral link through lawful and honest methods, such as:
- Real product reviews, tutorials, comparisons, or educational content with a clear referral disclosure.
- Blog posts, videos, newsletters, or social posts where referral links are allowed by the platform.
- Relevant developer communities, groups, or forums when their rules allow referral links and promotional content.
- Direct sharing with people who have asked for recommendations or who reasonably expect to receive the message.
- Paid campaigns only if they follow this guide and you have our written approval for any use of our brand, trademarks, product names, or advertising assets.
8. Prohibited Conduct
The following conduct is not allowed:
- Self-referrals, creating multiple accounts, referring yourself, referring accounts you control, or using relatives, employees, contractors, or household members to create artificial rewards.
- Fake registrations, bot traffic, purchased leads, click farms, cookie stuffing, iframe stuffing, forced clicks, hidden pixels, malware, browser extensions, or automated referral abuse.
- Spam, unsolicited bulk messages, scraping contact lists, sending referral links to people who did not consent, or violating email, messaging, or platform rules.
- False discounts, fake scarcity, misleading income claims, fake reviews, or claims that we guarantee profit, results, app store approval, or business success.
- Using our brand names, logos, domain names, product names, or ads in a way that suggests you are LUMAQODE LTD or an official employee unless we have approved it in writing.
- Buying products with stolen payment methods, fake payment proof, disputed payments, or accounts created only to generate a referral reward.
9. Fraud Review and Program Changes
We may review referral activity manually and automatically. This may include checking referral codes, account links, session data, IP addresses, device/browser signals, payment activity, order patterns, refund history, chargebacks, reward usage, and support records. Personal data is handled according to our Privacy Policy.
If we believe referral activity is suspicious, abusive, or in breach of this guide, we may remove referrals, reverse rewards, suspend store credit or discount credits, restrict account access, terminate referral access, refuse future participation, or take other action allowed by our terms and the law.
We may change reward rates, eligible products, reward methods, review periods, program availability, or these rules at any time. We may also pause or end the referral program for individual users or for everyone.
10. Contact
For referral program questions, open a support ticket at https://lumaqode.com/contact.
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